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The policy: This Privacy Policy is for this website of: www.hornsbyaccounts.co.uk

Address:  Office Suite, 6a Market Place, Brigg, North Lincolnshire and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.

The DPA & GDPR May 2018

We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into affect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

 

What are cookies?

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Adverts and Links

This website may contain  links. These will typically be served through Hornsby Accounts Ltd.  In this case the adverts and current links to Flexidesk are facilities offered by Hornsby Accounts Ltd.

We do not offer, on Hornsby Accounts Ltd site sponsored external links.  However, users should  note that if Hornsby Accounts added sponsored external links, we would make visitors aware of this and the fact that by a visitor choosing to click on a sponsored external links visitors do so at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links.

What personal data we collect and why we collect it

Blog or page Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Information we may collect

We may collect the following information:  This can help with communications and help to guide you.

Name

Contact information including email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

However, please note that methods of transmission over the internet, or methods of electronic storage can not be guaranteed 100% secure. We value your trust in providing us with your personal information, thus we are striving to use commercially acceptable means to protect it.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you are happy to be added to our contact list. Which may be used as information to contact you and  for direct marketing purposes about our services.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us for further details.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Information from Hornsby Accounts              Telephone 01652 245 096

Children's Privacy

These services do not address anyone under the age of 14.  We do not knowingly collect personally identifiable information from children, unless parents/guardians have consented to us working with their child.

If you are a parent or guardian and you are aware that your child has provided us with personal information, without your consent - please contact us immediately so that we can take action to delete their information.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

Contact & Communication With Us

Users contacting  us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your  permission, we may use your details to send you our products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The Privacy Policy above.

Email Mailing List & Marketing Messages

Currently we do not operate an email mailing list software program.  However, if in future developments we used this method to inform subscribers about products, services and/or news we supply/publish. Users will be able to subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The Privacy Policy’ above. Subscribers will be able to unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers may receive as a future development of Hornsby Accounts Ltd, and if enacted it may contain third party content, is clearly outlined at the point of subscription.  Subscribers will be made aware of any subscribers software within this site.

Please note that any future Email marketing developments by Hornsby Accounts Ltd via this type of system may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

External Website Links & Third Parties

Although currently we do not  include relevant external links on this site, users are advised to adopt a policy of caution before clicking any external web links.   External links are clickable text / banner / image links to other websites.  On this site we only offer links that allow visitors to smoothly navigate our site.

However, for your convenience, Goggle Maps is active on this site - please read google's Privacy Policy at the bottom of this page,

For your general information.  Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

If as a future development we offered external links from our website please be aware that we cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business conducts itself accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Resources & Further Information

·         Overview of the GDPR – General Data Protection Regulation

·         Data Protection Act 1998

·         Privacy and Electronic Communications Regulations 2003

·         Twitter Privacy Policy

·         Facebook Privacy Policy

·         Google Privacy Policy

·         Linkedin Privacy Policy

 

May 2019. Edited & customised by: Hornsby Accounts Ltd

 

Lorna Neal - AAT - Licenced Accountant and a Member in Practice

Copyright &  Powered by Hornsby Accounts Ltd - a 'jargon free' Accounts' Service

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